Terms & Conditions
Welcome to Keeneland Select
Please read the following terms and conditions carefully.
This agreement describes the terms and conditions applicable to the use of the Keeneland Select website and account wagering services. Churchill Downs Technology Initiatives Company (CDTIC) through an affiliate agreement operates the website Keenelandselect.com. By using Keenelandselect.com and Keeneland Select's wagering system you accept all of the terms and conditions contained herein. The use of this website is subject to all applicable State and Federal regulations. If you do not agree with these terms and conditions and legal notices, do not use this web site or Keeneland Select's wagering platform.
Account Initiation and Maintenance Requirements
To establish and/or maintain a wagering account, applicant must:
- Provide the following personal information: full legal name, phone number, email address, residence address, mailing address (if different), social security number, driver's license number and state issuing the driver's license, and any other information that may be required.
- You must be a resident of Alabama, Arkansas, Colorado, Connecticut, Delaware, Florida, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Vermont, West Virginia, Wisconsin, or Wyoming to open a Keeneland Select account.
- Have read and agreed to abide by all of the Terms and Conditions set forth by Keeneland Select.
- Allow Keeneland Select to use third party services to authenticate your account information. All information used to authenticate your account is kept completely confidential.
- Agree to pay all charges posted to your Keeneland Select account.
- Allow Keeneland Select to open an advance deposit wagering (ADW) account in your name and to manage funds on your behalf.
- Notify Keeneland Select immediately about any change of address.
- Refrain from wagering if you relocate to any state or country that does not allow pari-mutuel wagering.
- Acknowledge that Keeneland Select reserves the right to report unusual or suspicious activity to the proper authorities.
- Agree to receive email communication with news and information related to your Keeneland Select account.
Only one account per verified person will be allowed. Keeneland Select reserves the right to reject any application for an account for any reason it deems necessary. Keeneland Select also reserves the right to close an account for any reason it deems necessary (except for race, sex, color, or creed). Upon closing an account, all funds will be returned to the account holder via check mailed to the registered account address within five (5) business days.
If an account is inactive for a period of twelve (12) months or more, Keeneland Select may charge a monthly account maintenance fee of $2.00. If the balance in an inactive account is $2.00 or less, the remaining balance will be assessed. Simulcast wagering with the Keeneland rewards card does not qualify as activity.
Once you have created an account with Keeneland Select, you will be referred to as a "player" for purposes of using Keenelandselect.com and as referenced in these terms and conditions.
Wagering, Deposits, Withdrawals
Go to www.keenelandselect.com and sign in using your unique username and password. Keeneland Select players may also use the following phone number to place wagers, check on account status or access player services, 1-855-KEE-BETS or 1-855-533-2387 at anytime between 9:00am to 12:00am Eastern Standard Time.
Keeneland Select employs strict privacy and protection methods in order to ensure the highest level of wagering security and integrity. Keeneland Select accounts may only be accessed by the registered account holder using their unique, valid login information (username, password, etc.).
The maximum wagering amount allowed is $2,500 (US) per transaction. The wagering amounts are also dependent on the host racetrack and Keeneland Select rules. Wagers are commingled with wagering pools at the host racetrack and will be subject to host racetrack restrictions; provided, however, under certain circumstances Keeneland Select may operate separate wagering pools from the host racetrack. Separate pools will be subject to rules and regulations of the Oregon Racing Commission.
You must be at least eighteen (18) and a resident of one of the above states listed above to sign up for a Keeneland Select account. The Keenelandselect.com website is not directed to children under the age of eighteen (18) and Keeneland Select will not knowingly collect or use any information from any person identified as being under the age of eighteen (18).
In the case of multiple wagers such as a daily double or an exacta box, the base wager is multiplied by the number of combinations to determine the amount of the total wager. Wagers will only be accepted that do not exceed the current balance of players' respective wagering account. All approved wagers will be withdrawn from the account holder's wagering account prior to submission of the wager. Winning wagers will be credited to the account holder's Keeneland Select account upon posting of official results by the respective host racetrack.
Keeneland Select reserves the right to refuse any wagering transaction for any reason. Any and all wagers placed from non-wagering jurisdictions will not be accepted.
If for any reason Keeneland Select is unable to commingle your wager with the host racetrack wagering pool, your wager will be refunded to your account.
Requested wagers that are unsuccessful, ineffective or non-permissible for any reason (including any and all track errors, tote malfunction, communications failures, etc.) will be canceled and the full wagered amount will be refunded to your account.
Deposits can be made online, by phone, mail or in person.
EZMoney: Keeneland Select's FREE method for depositing funds. Transfer funds electronically between your checking/saving/money market account and your wagering account. For more information see the EZMoney FAQ page. EZMoney transactions returned for any reason will result in a $25 charge to a player's account.
Debit or ATM Cards Online: This is a convenient, secure and easy way to deposit to your account with your Visa/MasterCard Debit Card or your ATM Card online. This option to fund your wagering account brings the convenience and security of a Debit card online. All you need is your Debit card and preferably a PIN associated with it. Please read Debit or ATM Card Online FAQs for more information.
Phone: Use your Visa or MasterCard to fund your wagering account by phone. Be advised that some banks may charge a cash advance fee. Please check with your bank for details. Many credit/debit card issuers (banks) restrict deposits to online wagering websites. Credit card deposit transactions processed by our Player Services center over the phone will incur a fee of 4.5% which will be added on to the amount requested. To make a credit card deposit, please call 1-855-KEE-BETS or 1-855-533-2387 at any time between 9:00am to 12:00am Eastern Standard Time.
By Mail: Personal checks are accepted via mail. Personal checks will be credited to a player's account as soon as the personal check has cleared the banking system. This typically takes 5 - 7 business days. Personal checks returned for any reason will result in a $25 charge to a player's account. Please mail all personal checks (for account deposit) to:
P.O. Box 8510
Lexington, KY 40533-8510
In Person: Currently, Keeneland Select Players may only make in person cash withdrawals and deposits at various locations. Click here for details.
Other Deposit Methods: Deposits can be made via wire transfer. Wire transfers will be funded to a player's account upon receipt of funds by Keeneland Select from the issuing bank. Funds must be wired from a bank account that is held in the same name as the Keeneland Select account holder. Any fees incurred by Keeneland Select to process and receive the wire transfer will be charged to the account holder by having funds deducted from the player's Keeneland Select account. If you would like to fund your account via wire transfer, please call Player Services at: 1-855-KEE-BETS or 1-855-533-2387 at any time between 9:00am to 12:00am Eastern Standard Time. All wire transfer transactions must be completed during regular banking hours.
In the event of any dishonored financial instrument or transaction, Keeneland Select may start collection procedures including, but not limited to, employing collection agencies and credit reporting agencies in an effort to collect any fees, charges or expenses incurred due to dishonored financial instruments from the responsible account holder.
Keeneland Select players may check account balances by logging onto www.keenelandselect.com or by calling our Player Services center at 1-855-KEE-BETS or 1-855-533-2387 at any time between 9:00am to 12:00am Eastern Standard Time.
Keeneland Select player account balances accrue no interest.
Keeneland Select reserves the right to amend this policy or enforce additional deposit rules and regulations at any time and at its sole discretion.
Withdrawal requests will be processed within five (5) business days after receipt of the withdrawal request. Withdrawal requests can be made by phone or in person. The availability of funds is subject to funds available in the player's account.
By Website via EZMoney: Keeneland Select's FREE method for depositing funds. Transfer funds electronically between your checking/saving/money market account and your wagering account. For more information see EZMoney FAQ page.
By Phone: Withdrawals may be requested via phone by calling our Player Services center at 1-855-KEE-BETS or 1-855-533-2387 at any time between 9:00am to 12:00am Eastern Standard Time. Withdrawal requests can only be made by the account holder and upon verification of the account holder's identity. Withdrawal requests made via phone will be processed by check and mailed to the registered account holder's address on record and will be mailed within five (5) business days of receiving the request.
By Credit or Debit Cards: We currently do not provide refunds on credit or debit cards.
In Person: Withdrawals may be requested at certain locations affiliated with Keenelandselect.com. Withdrawal requests must be in writing with an authorized signature on an official Keenelandselect.com deposit/withdrawal slip. Withdrawals will be paid in cash upon verification of account holder's identity with 2 forms of identification including at least 1 valid government issued photo ID. Account holder may be asked to answer certain questions in order to verify account holder's identity. Currently, Keenelandselect Players may only make in person cash withdrawals and deposits at various locations. Click here for details.
Other Notices of Information
Tax Reporting and Withholding
In keeping with all Federal Tax Laws set forth by the Internal Revenue Service (IRS), any wager that results in winnings of $600.00 will be reported to the IRS, if the amount of winnings is at least 300 times the original amount wagered. Any wager resulting in winnings over $5,000.00, is subject to reporting and withholding if the amount of winnings is at least 300 times the original amount wagered. When required, Keeneland Select will report and withhold winnings. A Form W2-G will be sent to the account holder summarizing such activity.
Except where provided otherwise by the Oregon Racing Commission, in no event will Keeneland Select, Churchill Downs Technology Initiatives Company or any parent or affiliate of Keeneland Select or Churchill Downs Technology Initiatives Company, or their suppliers be liable for lost profits or any special, incidental, exemplary, punitive or consequential damages arising out of or in connection with Keeneland Select services (however arising, including from negligence). In any event, liability to you and any third party arising out of activity related to your use of Keeneland Select in any circumstance is limited to the amount of the wager you placed and limited to the fullest extent allowable by applicable law or statute.
These Terms and Conditions and all transactions conducted with Keeneland Select are governed by the laws of the State of Oregon. By using Keenelandselect.com and Keeneland Select's wagering system you consent to the application of Oregon law governing account wagering. Any disputes or claims alleging non-payment will be resolved according to the rules issued by the Oregon Racing Commission. In the event of any litigation arising out of the player's use of Keeneland Select, to the extent not otherwise required by the rules issued by the Oregon Racing Commission, the parties agree that any action or suit shall be brought in a court of record in the County of Fayette, Commonwealth of Kentucky, or the United States District Court for the Eastern District of Kentucky, and the parties hereby consent to the venue and jurisdiction of such courts.
Player Services, Information & Help
Any questions or requests regarding player services, account settlements or issues, wagering disagreements, general information, etc. should be directed to Keeneland Select Player Services at 1-855-KEE-BETS or 1-855-533-2387 at anytime between 9:00am to 12:00am Eastern Standard Time. Please note: all player services inquiries will be monitored and recorded for player protection. By virtue of opening an account, you consent to the recording and the use of an identify verification agency.
Account Safety, Security, and Player Responsibilities
Accounts are for the personal use of the account holder. The account holder is responsible for maintaining the secrecy of the account number and secure personal identification number. Except where Keeneland Select's account wagering center or its employees or agents act without good faith or fail to exercise ordinary care, Keeneland Select is not responsible for any loss arising from the use by any other person or persons of an account holder's account. The account holder must immediately notify Keeneland Select of a breach of the account's security.
Keeneland Select's top priorities are player satisfaction, player success and personal account safety. As a Keeneland Select account holder, you can help minimize account problems or issues by:
1) Always keeping your account number in a safe, reliable place that is easily accessible to only you;
2) Memorizing your Personal Identification Number and keeping a back up in a safe and secure place;
3) NEVER leaving any computer logged on to your Keeneland Select account for any reason (always sign out when leaving your computer unattended for any amount of time); and
4) Contacting Keeneland Select immediately with any security or personal account issues either by phone: 1-855-KEE-BETS or 1-855-533-2387 at anytime between 9:00am to 12:00am Eastern Standard Time or by email at player.services@Keenelandselect.com.
Linking to Third Party Web Sites from Keeneland Select
Keenelandselect.com contains links to outside websites. Neither Keeneland Select nor Churchill Downs Technology Initiatives Company nor their parent or affiliates is responsible for outside (third party) sites' privacy and security measures, policies and guidelines. When clicking through to an outside (third party) site from www.keenelandselect.com, please be sure you understand each site's own privacy and security guidelines.
Use of Equibase Data and Products
The data used to create the Equibase Products and the TrackMaster® Products are proprietary to and are copyrighted by Equibase Company LLC and Axcis Information Network, Inc. respectively. Unauthorized copying of such data, including modifications thereof, or the creation of programs or products in which such data have been merged or included with other data programs or products, for distribution to third parties, whether gratuitously or for sale, is expressly forbidden. You may be held legally responsible for any proprietary or copyright infringement that is caused or encouraged by your failure to comply with these Terms and Conditions of Use.
You may NOT transfer the Equibase or TrackMaster® Products from one computer to another. You may not distribute copies of the Equibase or TrackMaster® Products to third parties. You may not create derivative works based upon the Equibase or TrackMaster® Products.
The Equibase and TrackMaster® Products are for your use only and may not be transferred to anyone else. In no event may you transfer, assign, rent, lease, sell, or otherwise dispose of the Equibase or TrackMaster® Products on a permanent or temporary basis except as expressly provided for herein.
If you breach any of these Terms and Conditions of Use, Equibase and/or Keeneland Select, in addition to pursuing any other legal remedies available to them, may immediately terminate your right to access the Equibase and TrackMaster® Products.
Your purchase of the Equibase and TrackMaster® Products indicates your acceptance of these Terms and Conditions of Use.
Live Video & Race Replays
Using the latest in streaming video technology, Keeneland Select offers live video streaming to follow your favorite tracks online. With FREE Windows Media Player , you can view all of the Keeneland Select live racetrack video feeds, allowing you to handicap the races, check live odds, and place your bets.
Video streaming, including live video and race replays, will be available for those account holders who have wagered:
1) A minimum of $50 in the last 5 days you have accessed the video system or,
2) A minimum of $50 during the last 5 calendar days or,
3) A minimum of $100 wagered during the previous 30 calendar days or,
4) A minimum of $600 wagered during the previous 90 calendar days or,
5) A minimum of $5,000 during the previous 360 calendar days.
Viewing will be restricted until any of the minimum requirements are met. The account will then be automatically updated and the restriction will be lifted. The wagers accumulate for telephone and internet service.
You agree to defend, indemnify and hold harmless Keeneland Select, Churchill Downs Technology Initiatives Company, their parent and affiliates, their suppliers and contractors and each of their respective officers, directors, employees and agents, from and against all claims, losses, damages, liabilities and costs (including but not limited to attorneys' fees and court costs), arising from or relating to your breach of these terms and conditions. This indemnification shall survive the termination of your Keeneland Select account.
Be Smart - Bet Smart - Wager Responsibly
For many people, betting on the horses is exciting and entertaining. They make thoughtful decisions about spending time and money.
Here are some tips to follow in order to wager responsibly:
- Balance playing the horses with other leisure activities.
- Play the horses for entertainment, not as a way to make money.
- Do not "chase" losses. Accept them as the cost of entertainment.
- Use extra income to wager, not money needed for everyday expenses.
- Set a time limit.
Responsible wagering is what most people practice on a daily basis. For some, however, wagering or gambling becomes a serious problem that they are unable to control. This can lead to a state of compulsive or pathological gambling. Pathological gamblers cannot resist the temptation to gamble; they cannot stop regardless of their jobs, families or anything else.
How can you tell if you or someone you know has a gambling problem?
1. Have you often gambled longer than you had planned? 2. Have you often gambled until your last dollar was gone? 3. Have thoughts of gambling caused you to lose sleep? 4. Have you used your income or savings to gamble while letting bills go unpaid? 5. Have you made repeated, unsuccessful attempts to stop gambling? 6. Have you broken the law or considered breaking the law to finance your gambling? 7. Have you borrowed money to finance your gambling? 8. Have you felt depresses or suicidal because of your gambling losses? 9. Have you been remorseful after gambling? 10. Have you gambled to get money to meet your financial obligations?
If you or someone you know answered yes to any of these questions and needs help for a gambling problem, call today.
1 -800-GAMBLER (1-800-426-2537)
Help is available 24 hours a day....every day.
Use of Keeneland Select's web site is subject to the terms and conditions as set forth in this web site, as may be amended from time to time, and all applicable laws. By accessing and browsing the web site, you accept, without limitation or qualification, these terms and conditions and acknowledge that any other agreements between you and Keeneland Select regarding the subject matter hereof are superseded and of no force or effect.
Use of documents from this web site is for informational and non-commercial or personal use only and may not be copied or posted on any network computer or broadcast in any media, and modifications of any documents may not be made. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. No logo, graphic, sound or image from the Keenelandselect.com web site may be copied or retransmitted unless expressly permitted by Keeneland Select.
Images of people or places displayed on the Keenelandselect.com web site, or in related materials such as advertising or other printed materials, are either property of, or used with permission by Keeneland Select. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these terms, specific permission is provided elsewhere on the web site, or specific permission is granted by Keeneland Select. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Keeneland Select makes no representations about the completeness, accuracy, timeliness, continuity, appropriateness, and suitability for any purpose, of any information contained in the documents and related graphics published on this web site. All such documents and related graphics are provided "as is" without warranty of any kind. In no event shall Keeneland Select be liable for any special, incidental, punitive, indirect, or consequential damages or any damages whatsoever resulting from the use, or loss of use, of the service, the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service, unauthorized access to or alteration of your transmissions or data, statements or conduct of any third party on this service, or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use of the Keenelandselect.com web site, provision of or failure to provide services, or information available from this web site. Further, except where provided otherwise by the Oregon Racing Commission, in no event will Keeneland Select, Churchill Downs Technology Initiatives Company or any parent or affiliate of Keeneland Select or Churchill Downs Technology Initiatives Company, or their suppliers, or any of their respective officers, directors, employees and agents, be liable for lost profits or any special, incidental, exemplary, punitive or consequential damages arising out of or in connection with Keeneland Select services (however arising, including from negligence). In any event, liability to you and any third party arising out of activity related to your use of Keeneland Select in any circumstance is limited to the amount of the wager you placed and limited to the fullest extent allowable by applicable law or statute.
The documents published on this web site may include inaccuracies or typographical errors, and may be provided by third parties. While the information contained herein is believed to be accurate, Keeneland Select will not be responsible for any errors or omissions. Keeneland Select makes no commitment to update any of the information contained on the Keenelandselect.com web site.
Data provided or compiled by Equibase Company LLC generally are accurate but occasionally errors and omissions occur as a result of incorrect data received from others, mistakes in processing and other causes. Bloodstock Research Information Services Inc., BrisBET Inc., and Equibase Company LLC disclaim responsibility for the consequences, if any, of such errors, but would appreciate having any such errors called to their attention.
Any data, questions, comments, or suggestions for features or services you transmit or post may be used by Keeneland Select, without any compensation to you, for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast, and product enhancement.
Keeneland Select has published its Privacy policies elsewhere on the Keenelandselect.com web site, which govern the handling of your personal information.
The Keenelandselect.com web site may provide links, which will let you leave the Keenelandselect.com web site. These linked sites are not under the control of Keeneland Select and Keeneland Select is not responsible for the contents of, or any changes or updates to such web sites. Keenelandselect.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of such sites by Keenelandselect.com.
Keeneland Select shall not be liable to you for failure to provide services in the event any equipment, service or transmission can not be provided by Keeneland Select, or its contractors, due to an act of God, fire, epidemic, casualty, act or decision of a governmental authority, injunction, technical difficulties, failure of communications or electrical or telephone transmission lines or facilities, or any similar or dissimilar cause beyond the control of Keeneland Select its contractors, representatives or agents.
Should any of the provisions of this agreement be held by a court, or a tribunal of competent jurisdiction, to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that this agreement shall otherwise remain in full force and effect.
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the information contained herein. Data provided by third parties in conjunction with the Keenelandselect.com web site may be subject to separate copyright restrictions, which you agree to honor.
You agree to defend, indemnify and hold harmless Keeneland Select, its affiliates and assignees and their respective officers, directors, employees and agents from and against any and all claims, actions, demands, damages, costs, liabilities, losses and expenses (including reasonable attorney's fees) arising out of your use of the Keeneland select.com web site.
As a condition of your use of the Keenelandselect.com web site, you warrant to Keeneland Select that you will not use the Keenelandselect.com web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the web site in any manner, which could damage, disable, overburden, or impair the web site or interfere with any other party's use and enjoyment of the web site. Any conduct that in Keeneland Select's sole discretion restricts or limits any other user's use or enjoyment of the web site will not be tolerated, and is sufficient cause for termination of service without notice. You may not obtain, or attempt to obtain, any materials or information through any means not intentionally made available or provided for through the Keenelandselect.com web site.
Keeneland Select reserves the right to make changes to the Keenelandselect.com web site and these disclaimers, terms and conditions at any time, which changes shall become effective immediately upon posting on the web site.
Any rights not expressly granted herein are reserved by Keeneland Select. These terms and conditions may be revised without notice, and such revisions are deemed to be in full force and effect upon posting at the Keenelandselect.com web site.